Shipping Policy

At Choic Frozen Chicken, we are committed to providing safe, reliable, and efficient shipping of our frozen poultry products to customers worldwide. This Shipping Policy outlines how orders are processed, shipped, and delivered.

Order Processing

All orders are processed after confirmation and completion of agreed payment terms. Order processing times may vary depending on order size, destination, and product availability. Customers will be notified once their order is prepared for shipment.

Shipping Methods

We ship frozen whole chicken products using approved cold-chain logistics to maintain product freshness, safety, and quality. All shipments are handled in temperature-controlled environments from processing through final delivery to ensure compliance with international food safety standards.

Delivery Timeframes

Delivery timelines provided are estimates only. Actual delivery times may vary due to shipping schedules, customs clearance, port operations, weather conditions, or other factors beyond our control. Choic Frozen Chicken is not responsible for delays caused by carriers or customs authorities.

International Shipping

We export frozen chicken products to approved markets worldwide. Customers are responsible for ensuring that imported products comply with local regulations, import requirements, and customs laws in their destination country.

Shipping Costs

Shipping costs are calculated based on order volume, destination, and shipping method. All shipping charges will be communicated and agreed upon before order confirmation.

Risk and Responsibility

Risk of loss or damage transfers to the customer once the shipment has been handed over to the carrier, unless otherwise agreed in writing. Customers are advised to inspect shipments upon arrival.

Damaged or Missing Shipments

Any claims for damaged, missing, or incorrect products must be reported within a reasonable time after delivery. Claims should include relevant documentation to support the request.

Changes to This Policy

Choic Frozen Chicken reserves the right to update or modify this Shipping Policy at any time without prior notice.

Contact Us

For shipping-related questions or concerns, please contact us at:

Email: info@choicfrozenchicken.com